Frequently Asked Questions

frequently asked questions about therapy

We use the HIPAA compliant Simple Practice secure telehealth platform

We only offer telehealth based appointments and do not have plans of offering in person options at this time. 

Yes! make sure when you are booking a session to book with a therapist that takes your insurance. Currently we accept Aetna, Cigna, Evernorth, Lifewise, Optum, Premera, Regence and United Commercial insurance. If you choose a provider that is not in network with your insurance, we can provide superbills that you can submit to your insurance for any eligible out- of-network benefits. 

Sessions are not recorded unless for training purposes for our therapists and consent has been given in writing by the respective client. Clients cannot record sessions without consent of the clinician. If you are interested in recording your session please let your therapist know. 

We are not a medication prescribing practice, but we can make referrals to prescribing psychiatrists. 

Sessions must be canceled prior to 24 hours or the full session fee is charged to the credit card on file. 

This is a 53-55 minute session where there is transition time to end the session before the next hour begins

Therapy works by providing you with a supportive and non-judgmental space to express yourself openly. During sessions, the therapist will actively listen, ask questions, and offer insights to help you gain a deeper understanding of your emotions and experiences. Together, you and your therapist will set achievable goals and work towards positive changes in your life.

Therapy, also known as counseling or psychotherapy, is a collaborative process where you work with a trained and empathetic professional to explore your thoughts, feelings, behaviors, and challenges in a safe and confidential environment. The goal of therapy is to promote self-awareness, foster personal growth, and develop effective coping strategies to address various life difficulties.

The duration of therapy can vary significantly depending on several factors, including the individual's unique needs, the nature of their concerns, and the type of therapy chosen. Generally, therapy is not a quick fix, and meaningful progress often requires an ongoing commitment.

Therapy sessions are commonly scheduled once a week, especially at the beginning of treatment. As progress is made, sessions might be reduced to bi-weekly or even monthly. The frequency will be determined based on your progress and needs.

Absolutely. The decision to end therapy is always up to you. When you and your therapist agree that your goals have been met or you feel that you've gained sufficient skills to cope with challenges, therapy can be concluded.

It's not uncommon to experience ups and downs during therapy. If you feel stuck or are concerned about the lack of progress, discuss your feelings openly with your therapist. They can adjust the treatment plan or explore alternative approaches to better meet your needs.

You can talk about any issue or concern that is affecting your well-being. Common topics include stress, anxiety, depression, relationship problems, grief, trauma, self-esteem, and life transitions. Therapy is entirely confidential, and you are encouraged to discuss even the most sensitive matters without fear of judgment.

The only limits of confidentiality are if there is harm or negligence of a minor or vulnerable adult or immediate harm to self or others or a legal subpoena. 

Therapy is most effective when there is a strong therapeutic alliance between you and your therapist. If you find that you don't feel comfortable or connected with your therapist, don't hesitate to discuss your concerns openly. You have the right to seek a new therapist who better fits your needs and preferences.

If you do not feel like your therapist is a fit, we can place you with a different therapist at Talk. Heal. Thrive. or offer referrals outside of our practice. You can email ( or call (206-672-3203) our practice coordinator to schedule with a new therapist. 

Yes you can have more than one session per week. If you are using insurance, you will need to contact your insurance provider to see if they cover twice a week sessions and confirm with them directly. 

Unfortunately, no. State law prohibits licensed therapists in the state to treat clients that are physically located out of the state of Washington. 

Oftentimes we have clinicians that prefer working with specific insurances or not using insurance at all and doing out of network billing. It's important to look at a therapist profile to make sure they take your insurance or reach out to our practice coordinator to ask to be booked with a best fit therapist for your needs, who also takes your insurance.